Positive Safety Terms Conditions 

 

Positive Safety Training Limited – Terms & Conditions 

 

These Terms and Conditions (“Terms”) apply to all services and goods provided by Positive Safety Training Limited (“the Company”) to the Client. 

 

Definitions 1.1 Company: Positive Safety Training Limited, the provider of services and goods under these Terms. 1.2 Client: The recipient of services and/or goods. 1.3 Premises: The location of the Client where services are provided. 1.4 Consultant: Any person appointed by the Company acting on its behalf. 1.5 Service(s): The services agreed to be provided by the Company, as defined in a written quotation, including but not limited to training, first aid courses, health and safety consultancy, and other advisory services. 1.6 Goods: First aid kits, equipment, and supplies sold by the Company. 

 

Quotations and Acceptance 2.1 Any quotation for services or goods is not an offer. Acceptance constitutes an offer by the Client for the Company to provide services or goods under these Terms. 2.2 No service or supply will be provided except under these Terms, unless expressly agreed in writing by the Company. 

 

Price and Additional Charges 3.1 Service fees are based on estimated workload. If additional time or services are required, the Company may adjust fees accordingly and notify the Client. 3.2 Additional services will be charged at £150 per hour. Quotations for additional training courses will be provided on request. 3.3 All prices are exclusive of VAT unless stated otherwise. 

 

Payment 4.1 Payment is due within 7 days of invoice unless otherwise agreed. Late payments incur interest at 8% per annum above the Bank of England base rate, compounded monthly. The Company may withhold services until payment is received. 4.2 Unless otherwise agreed, payment in advance is required for training courses. 

 

Cancellation and Rescheduling Policy 5.1 The following applies to all training courses: More than 28 days: 0% charge 15–28 days: 25% charge 7–14 days: 50% charge Less than 7 days or non-attendance: 100% charge 5.2 A course may be rescheduled without charge if the Company receives at least 14 working days’ notice. Rescheduling with less than 7 working days’ notice will incur a 50% charge of the original course fee. 5.3 Refunds will only be issued if a course is cancelled by the Company or under a valid force majeure event and transfer to an alternative date is not reasonably possible. 

 

Provision of Services 6.1 Consultants will use reasonable endeavours to advise the Client in accordance with applicable laws and standards, including health and safety legislation, but: 

 

They cannot be responsible for circumstances arising after inspections. 

 

The Company is not liable for unsafe practices or conditions caused by the Client or third parties. 

 

The Company provides no advice on contaminated land and accepts no liability for such issues. 6.2 Course pricing is based on the agreed maximum number of delegates. Additional delegates may incur extra charges. 6.3 Certificates are only issued after full attendance and payment. 6.4 Opinions expressed by trainers are personal and not binding on the Company. 6.5 The Company reserves the right to cancel courses due to unforeseen circumstances, including illness, with no compensation other than course transfer or refund as per 5.3. 6.6 Health & Safety Consultancy Disclaimer: Any health and safety advice or guidance provided by the Company is for general information only. The Client remains solely responsible for compliance with all applicable health and safety laws, regulations, and codes of practice. The Company accepts no liability for any fines, penalties, enforcement actions, or losses resulting from the Client’s failure to implement advice or recommendations. 6.7 Report Reliance: Reports, recommendations, or guidance provided by the Company are intended for the Client’s internal use only. Reliance by third parties is at the Client’s risk. 

 

Client Obligations 7.1 The Client shall not share reports or training materials without written permission. 7.2 The Client shall indemnify the Company against losses or claims arising from the Client’s actions or breach of obligations. 7.3 The Client must provide a safe system of work for Company personnel and ensure access, permits, and safety arrangements for consultancy services. 7.4 The Client shall not solicit Company staff for similar services during or after the contract. 

 

Limitation of Liability and Disclaimers 8.1 Except for personal injury or death caused by negligence, the Company’s liability is limited to the fees paid. 8.2 Services are provided in good faith based on information provided. No guarantee is made of accuracy or outcomes. 8.3 The Company is not liable for pollution, contamination, or events beyond its control. 8.4 First aid training does not make participants medical experts. The Company accepts no liability for actions taken after training. 8.5 Completion of training does not guarantee competence or employment. 

 

Termination 9.1 Either party may terminate with 14 days’ notice if the other: 

 

Commits a material breach that is not remedied within 14 days 

 

Ceases trading or becomes insolvent 

 

Is prevented from performing under clause 17 (Force Majeure) 

 

Governing Law 10.1 These Terms are governed by the laws of England and subject to the jurisdiction of the English courts. 

 

Notices 11.1 Notices sent by first-class post to the other party’s address are deemed delivered 48 hours after posting. 

 

Ownership and Copyright 12.1 All intellectual property in reports, training materials, or documentation remains with the Company unless fully paid for by the Client. 

 

Certification and Assessment 13.1 Certificates require full attendance and successful completion of assessments. 13.2 Replacement certificates cost £15 + VAT, unless issued due to Company error. 13.3 Late arrivals may not be admitted to courses. 

 

Suitability and Facilities 14.1 The Client must ensure delegates are suitable for courses and advise on any special requirements. 14.2 Adequate training facilities must be provided when training is at the Client’s venue. 14.3 Delegates must have sufficient English language skills. 14.4 Disruptive or aggressive delegates may be removed without refund. 14.5 Recording of courses is prohibited. 14.6 Pregnant delegates should consult a GP before attending. 

 

Consultancy Services 15.1 The Company may assign, substitute, or subcontract personnel as needed. 15.2 Substitute staff or subcontractors will meet the required standard. 15.3 The Company remains responsible for acts or omissions of substitutes or subcontractors. 

 

Intellectual Property Rights 16.1 The Company owns or licenses all IP in services, materials, and the website. 16.2 Materials may only be used for personal or internal business purposes. 16.3 Commercial use without a license is prohibited. 

 

Force Majeure 17.1 Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, pandemics, government actions, war, terrorism, industrial disputes, or illness. 17.2 In case of force majeure, the Company will offer course transfer or refund only if transfer is not reasonably possible. 

 

E-Learning 18.1 E-learning licences are non-refundable once issued. 18.2 Licence must be completed within 12 months, or a new course must be purchased. 18.3 One-time substitution of delegate is permitted before course start. 

 

Sale of Goods 19.1 Scope: Applies to first aid kits and supplies sold by the Company. 19.2 Price and Payment: Payment is due on order. Prices exclude VAT. 19.3 Delivery and Risk: Risk passes to the Client on delivery. Delivery times are estimates. 19.4 Title: Ownership remains with the Company until full payment is received. 19.5 Inspection and Returns: The Client must inspect goods on delivery and report defects within 7 days. Non-hygiene items may be returned; hygiene-sensitive items cannot be returned once opened. 19.6 Warranty: The Company warrants goods to be free from defects at delivery. Liability is limited to replacement or repair. 19.7 Consumer Rights: Consumers retain statutory rights under the Consumer Rights Act 2015. 

 

Positive Safety Training Limited 

E-Innovation Centre, Priorslee, Telford, Shropshire, TF2 9FT 

0800 999 4494 

info@positivesafetytraining.co.uk 

www.positivesafetytraining.co.uk 

Reviewed: 1st July 2025 v2.2